Cookie Policy
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
Strictly necessary cookies. These are cookies that are required for the operation of our website. These essential cookies are always enabled because our website won’t work properly without them. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. You can switch off these cookies in your browser settings, but you may then not be able to access all or parts of our website.
Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose so that they can serve you with relevant advertising on their websites.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
|
Cookie Title Cookie Name |
Purpose |
More information |
|
Shopify session & checkout _shopify_s _shopify_y _secure_session_id cart cart_sig checkout checkout_token secure_customer_sig |
This cookie is essential for our site to: a) Recognise you when you return to our site. b) Allow you to use our site in a way that makes your browsing experience more convenient, for example, by allowing you to store items in an electronic shopping basket between visits. If you register with us or complete our online forms, we will use cookies to remember your details during your current visit, and any future visits provided the cookie was not deleted in the interim. c) Securely process payments, complete checkout, and detect and prevent fraudulent transactions. |
Shopify Inc. |
|
Shopify analytics _shopify_sa_p _shopify_sa_t _landing_page _orig_referrer |
This cookie enables us to: a) Provide reporting on the performance of our website. |
Shopify Inc. |
|
Region redirect (Orbe) — |
This cookie enables us to: a) Recognise you when you return to our site. b) Allow you to use our site in a way that makes your browsing experience more convenient, for example, by allowing you to store items in an electronic shopping basket between visits. If you register with us or complete our online forms, we will use cookies to remember your details during your current visit, and any future visits provided the cookie was not deleted in the interim. c) Remember which regional Kookaï site you have chosen to browse, so we do not redirect you on every visit. |
Orbe |
|
Wishlist (Wishlist Plus) — |
This cookie enables us to: a) Recognise you when you return to our site. b) Allow you to use our site in a way that makes your browsing experience more convenient, for example, by allowing you to store items in an electronic shopping basket between visits. If you register with us or complete our online forms, we will use cookies to remember your details during your current visit, and any future visits provided the cookie was not deleted in the interim. |
Swym Corporation (Wishlist Plus) |
|
Fraud prevention — |
This cookie is essential for our site to: a) Detect and prevent fraudulent transactions at checkout and verify the authenticity of orders placed on our site. |
Signifyd, Inc. |
|
On-site search & personalisation (Searchspring / Athos) ssUserId ssSessionIdNamespace _isuid |
This cookie enables us to: a) Store information about your browsing preferences and so allow us to customise our site and to provide you with offers that are targeted to your individual interests. b) Speed up your searches. c) Recognise you when you return to our site. d) Allow you to use our site in a way that makes your browsing experience more convenient, for example, by allowing you to store items in an electronic shopping basket between visits. If you register with us or complete our online forms, we will use cookies to remember your details during your current visit, and any future visits provided the cookie was not deleted in the interim. |
Athos Commerce (Searchspring) |
|
Email & SMS marketing (Klaviyo) __kla_id __hstc __hssrc __ssid __q_state_<id> |
This cookie enables us to: a) Store information about your browsing preferences and so allow us to customise our site and to provide you with offers that are targeted to your individual interests. b) Recognise you when you return to our site. c) Allow you to use our site in a way that makes your browsing experience more convenient, for example, by allowing you to store items in an electronic shopping basket between visits. If you register with us or complete our online forms, we will use cookies to remember your details during your current visit, and any future visits provided the cookie was not deleted in the interim. |
Klaviyo Inc. |
|
Shoppable Instagram Reels (Tolstoy) ___domain_test_<uuid> |
This cookie enables us to: a) Display shoppable Instagram Reels on our website. |
Gotolstoy Ltd |
|
Shoppable Instagram posts (Foursixty) __hstc __hssrc |
This cookie enables us to: a) Display shoppable Instagram posts on our website. |
Foursixty Inc. |
|
Returns & exchanges (ReturnGO) — |
This cookie enables us to: a) Recognise you when you return to our site. b) Allow you to lodge a return or exchange, generate return shipping labels, and track the status of your return. |
ReturnGO Ltd |
|
Google Analytics _ga _ga_<container-id> _gid _gat |
This cookie enables us to: a) Provide reporting on the performance of our website. |
Google Ireland Ltd |
|
Google Ads _gcl_au _gcl_aw _gcl_dc IDE NID |
This cookie enables us to: a) Store information about your browsing preferences and so allow us to customise our site and to provide you with offers that are targeted to your individual interests. b) Recognise you when you return to our site. c) Measure the effectiveness of our advertising and remarket products you have viewed. |
Google Ireland Ltd |
|
Meta (Facebook & Instagram) Pixel _fbp fr _fbc |
This cookie enables us to: a) Store information about your browsing preferences and so allow us to customise our site and to provide you with offers that are targeted to your individual interests. b) Recognise you when you return to our site. c) Measure the effectiveness of our advertising on Facebook and Instagram and show you relevant Kookaï advertising on Meta platforms. |
Meta Platforms Ireland Ltd |
|
TikTok Pixel _ttp ttwid |
This cookie enables us to: a) Store information about your browsing preferences and so allow us to customise our site and to provide you with offers that are targeted to your individual interests. b) Recognise you when you return to our site. c) Measure the effectiveness of our advertising on TikTok. |
TikTok Information Technologies UK Ltd |
|
Microsoft Clarity _clck _clsk CLID MR MUID SM |
This cookie enables us to:
a) Provide reporting on the performance of our website. |
Microsoft Corporation https://learn.microsoft.com/en-us/clarity/setup-and-installation/cookie-list |
Please note that some third parties we use may also use cookies, over which we have no control. These third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third-party cookies are also likely to be analytical cookies or performance cookies or targeting cookies.
To deactivate the use of third-party advertising cookies, you may visit the relevant consumer page of such third-party to manage the use of these types of cookies.
You can choose which analytical, functionality and targeting cookies we can set by clicking on the button(s):
· Strictly necessary cookies ALWAYS ACTIVE
· Analytical or performance cookies OFF
You can also choose to "Reject All" cookies in the cookie banner.
However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website. If you have any questions or concerns about our use of cookies, please send us an email at concierge@kookai.com.au.